Clean ClAImsFirst Pass

Flywire vs RevSpring

Two Patient Payments & Billing vendors, side by side. Facts from public sources; judgments are ours.

At a glance

Derived from public facts · a rough scale, not a ranking

FlywireRevSpring
Pricing model

Per-transaction / per-chart · Payment processing fees, quote only

Per-transaction / per-chart · Per-statement fees plus payment processing

Speed to go live

Deep Epic payment workflow integration

Statement conversion project, one to three months

Automation model

Software platform · Patient payments embedded in MyChart

Software platform · Platform plus print and mail operations

Built for

Enterprise systems

Mid-size groups, Enterprise systems, Payers

Security posture

SOC 2 Type II, PCI DSS, HITRUST, HIPAA

HITRUST, SOC 2 Type II, PCI DSS, HIPAA

Company maturity

17 yrs (est. 2009)

45 yrs (est. 1981)

Financial backing

Public (NASDAQ: FLYW)

Private equity-owned (Frazier Healthcare Partners)

Named customers

2 named

2 named

Published results

Specific numbers public

Specific numbers public

Documented integrations

1 listed

3 listed

Third-party validation

KLAS / analyst cited

KLAS / analyst cited

Bottom line

  • Pick Flywire if you're a health system on Epic that wants patient payments and affordable payment plans embedded directly in MyChart and Resolute.
  • Pick RevSpring if you want a proven, analytics-driven statement and payment vendor that can run both print and digital at health system scale.

Flywire

Public payments company with a healthcare affordability arm

Founded
2009
HQ
Boston, MA
Stage
Public (NASDAQ: FLYW)
Raised
$263M pre-IPO

What it does

  • Digital patient billing and payment portal
  • Analytics-driven patient outreach and engagement
  • Self-service payment plans, provider-funded or financed
  • Integrated non-recourse financing up to 60 months
  • Cross-border payments in 140+ currencies

Where it's strong

  • Public-company scale and financial transparency, with proven deployments at very large systems like Banner Health and CommonSpirit.
  • The affordability suite lets providers offer long payment plans without carrying receivables, since financed plans are funded non-recourse.
  • A Forrester Total Economic Impact study commissioned by Flywire found clients can reach a 269% ROI.

What buyers should weigh

  • Healthcare is one of four verticals alongside education, travel, and B2B, and recent capital went to travel (the $330M Sertifi deal), so healthcare is not the company's center of gravity.
  • It covers patient payments and engagement, not claims, denials, or payer-side revenue cycle work, so you still need other RCM tooling.
  • Best suited to large systems with high patient-pay volume; smaller groups may not justify the platform.

Named customers

Banner Health · CommonSpirit Health

Integrations

PayZen (financing partner)
Full Flywire profile →

RevSpring

Patient billing communications and payments at enterprise scale

Founded
1981
HQ
Nashville, TN
Stage
Private equity-owned (Frazier Healthcare Partners)
Raised
n/a

What it does

  • Print and digital patient billing statements
  • PersonaPay payment portal and payment plans
  • Analytics that tailor message and payment offers
  • Omnichannel outreach: text, email, voice, mail
  • Pre-service estimates and financial engagement
  • Integrated payment processing via TrustCommerce

Where it's strong

  • Proven at scale: 1.5 billion communications and over $8 billion in payments processed annually.
  • Data-driven personalization measurably lifts patient payment rates versus generic statements.
  • The TrustCommerce acquisition adds a widely deployed Epic-integrated payment gateway.

What buyers should weigh

  • It is an incumbent print-heavy vendor at its core; digital-first rivals pitch faster innovation.
  • Statement and processing fees add up, and switching statement vendors is disruptive mid-contract.
  • PE ownership changes (GTCR to Frazier) can shift roadmap and pricing priorities.

Named customers

Geisinger Health Plan · Emory Healthcare

Integrations

Epic (TrustCommerce gateway)Major hospital patient accounting systemsPractice management billing systems
Full RevSpring profile →

Compare against the rest of Patient Payments & Billing

Deciding between these two?

First Pass tracks Patient Payments & Billing every week: funding, launches, and what changed since this page was written.