Questions to ask any Contract & Rate Intelligence vendor

Every vendor in this category demos well. These are the questions that separate a product that will work on your volume, payer mix, and staff from one that works in the sales deck. Take them into the demo.

1. 1

   How do you clean and validate machine-readable file data before we negotiate off it?

2. 2

   Can you show our actual contracted rates versus market for our top 50 codes?

3. 3

   How fresh is the data: what is the lag from payer file publication to your platform?

4. 4

   What negotiation outcomes have customers attributed to your data, in dollars?

5. 5

   Does the platform model proposed contract terms against projected volume?

6. 6

   How do you handle codes and payers where transparency data is missing or garbage?

7. 7

   Is this data licensed for use in payer negotiations without restriction?

8. 8

   What is the pricing unit: seats, datasets, or markets?