Collectly vs Raxia
Two Patient Payments & Billing vendors, side by side. Facts from public sources; judgments are ours.
At a glance
Derived from public facts · a rough scale, not a ranking
| Collectly | Raxia | |
|---|---|---|
| Pricing model | Subscription (per user or PMPM) · module and volume based, quote only | Not published |
| Speed to go live | 4 to 8 weeks with EHR sync | Sidecar to existing PM systems, weeks |
| Automation model | Software platform · patient billing plus AI agents | Autonomous agents · Rae handles patient calls and chat |
| Built for | Mid-size groups, Enterprise systems, Billing companies | Mid-size groups, Billing companies |
| Security posture | HITRUST, SOC 2 Type II, PCI DSS, HIPAA | HIPAA, PCI DSS |
| Company maturity | 9 yrs (est. 2017) | Not disclosed |
| Financial backing | $34M · Series A | No disclosed funding |
| Named customers | None public | None public |
| Published results | Specific numbers public | No public numbers |
| Documented integrations | 4 listed | 1 listed |
| Third-party validation | None found | None found |
Bottom line
- Pick Collectly if patient balances sit unpaid for 60+ days and you want digital-first statements and payments live within two months.
- Pick Raxia if you run patient billing across many PM systems and want AI to take over statements, payments, and patient support calls.
Collectly
Automated patient billing for medical groups
- Founded
- 2017
- HQ
- Santa Monica, CA
- Stage
- Series A
- Raised
- $34M
What it does
- Digital-first patient statements by text and email
- Self-serve payments and flexible payment plans
- AI agents answer patient billing questions
- Automated follow-up sequences until balance resolution
- Collections and DSO analytics for billing teams
- Connects to 30+ EHR and PM platforms
Where it's strong
- Purpose-built for medical groups and ambulatory practices, with quick EHR-connected deployment instead of an enterprise implementation.
- Publishes strong outcome claims: patient collections up 75%, DSO down to about 12 days, 93% patient satisfaction.
- Sapphire-led $29M Series A and 3x annual revenue growth suggest real momentum in the mid-market.
What buyers should weigh
- It has raised $34M against far larger competitors like Cedar, so weigh long-term vendor durability for enterprise commitments.
- Named customers are scarce in public materials; insist on references from groups your size and specialty.
- Hospital-scale organizations with deep Epic workflows are outside its sweet spot.
Integrations
Raxia
AI agents that automate patient billing, payments, and support
- Founded
- n/a
- HQ
- Boston, MA
- Stage
- No disclosed funding
- Raised
- n/a
What it does
- Automated patient billing and statement workflows
- Rae AI agent handles patient phone and chat inquiries
- Behavioral analytics to time and tailor outreach
- Automated payment posting back to PM systems
- Works across 67 practice management system integrations
- Self-service payment plans and digital payments
Where it's strong
- Closed loop from statement to payment to posting, including the patient support calls most tools skip.
- Breadth of PM system connectivity suits billing companies running many client systems.
- Behavioral analytics aim outreach at when patients actually pay, not fixed statement cycles.
What buyers should weigh
- No named customers, disclosed funding, or founding details in public materials, so diligence falls on references.
- Young AI-agent category; letting Rae speak to patients needs monitoring and clear escalation rules.
- Company shares little publicly about SOC 2 status beyond HIPAA and PCI claims.
Integrations
Compare against the rest of Patient Payments & Billing
Deciding between these two?
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